How Much Revenue is a Single Complaint Putting at Risk?

The Secret Sauce: Understanding "Value at Risk"

The "Value at Risk" isn't just a number—it's the financial embodiment of a single negative customer experience. It represents the potential loss if this customer, and others like them, churn due to unresolved issues.

This embodies our Anti-Churn Doctrine: identifying and fixing the root cause of a single complaint prevents a cascade of future losses. Don't guess what the problem is. Use our AI-powered tool to find out exactly why customers are unhappy.

Take the next step: Analyze your customer feedback with Compass-AI →